Crisis Management Workshop

 This comprehensive one-day workshop is designed to equip participants with a practical approach to the essential skills and knowledge needed in crisis management and communication. Throughout the course, attendees will delve into the following critical elements:

• Understanding how the brain registers a crisis and the issues of permacrisis
• General Expectations
• Structures for Crisis Management teams and Emergency Response teams
• Defining Roles and Responsibilities—does internal culture dictate this?
• Activation Process, Key Decision Points, and Timelines—and how it goes wrong
• Formulating a Robust Crisis Management Workplan and manual and what not to do
• Recognizing the Criticality of the First Half Hour
• Principles of Effective Crisis Communications
• Stakeholder Mapping and Engagement Strategies · Utilizing Communication Channels and Platforms
• Roles and Responsibilities of the Crisis Communications Team · Establishing a Chronology for Information Updates
• Implementing a Crisis Communications Checklist

The workshop will culminate in a practical crisis simulation exercise, providing participants with hands-on experience in applying the principles and strategies discussed throughout the day. This immersive learning approach ensures that attendees leave with a heightened level of preparedness and proficiency in emergency crisis management and communication.