Zenitel brings a fresh approach to voice communication as part of security and safety

Zenitel believes clear voice communication integrated with security and safety systems is essential. Intersec speaks to Chenguttuvan Tamilarasan, General Manager Zenitel & ASL ME


Could you tell our readers what Zenitel is showing Intersec 2023?

Intersec is an important landmark for Zenitel in the Middle East and an unmissable yearly meeting to re-connect, meet, and engage again with our existing eco system (sales & technology partners, consultants, customers & end-users) and Intersec visitors. Then of course as the Only Unified Audio platform Expert, we’re proud to be able to demonstrate our audio capabilities once again, through our Intelligent critical communication solutions. Our local and international team will put all its efforts in ensuring visitors to “hear the difference” on our stand S2-E19

Tell our readers about your Zenitel’s focus and products for the show.

At Zenitel, our focus is on providing intelligent critical communication solutions that allow you to hear, be heard, and be understood, every time. Audio adds significant value to any security solution, and we ensure that our audio and communication systems can be integrated and interface with other security platforms such as video, access control, and intrusion detection. The result is a unified and interactive security solution. Our primary system offering is within the Public Address & Voice Alarm, Intercom, Loudpeakers, SIP and integration categories. Our key markets include Corporate and Public​ Buildings, Transportation, Industry, Retail and logistics, Education, Healthcare, Smart City and Energy. Zenitel created the industry scorecard for audio and answered the IT mandate by providing high availability, scalability, reliability, maintainability, and cyber-defensibility.

At Intersec Dubai, we are excited to showcase our line of intelligent communication solutions that encompass our Public Address & Voice Alarm solutions together with our IP intercoms and IP speakers. We invite Intersec visitors to our stand to “Hear the difference”!

What do you see as the key security issues for your customers over the coming year?

Today risk environment for all facilities, whether it’s a school, hospital, airport, prison, or more is ever-changing, ever-increasing, and complicated. The security and safety risks that security teams need to mitigate is challenging. That’s where audio and voice communications become a critical tool that offers actionable insight into risks and potential physical breaches. For security teams, that enhanced situational awareness, better risk mitigation, increased safety, and overall, allows all business units and the entire enterprise to focus important resources where they can be most beneficial.

Could you tell us why Intersec 2023 is important to your business targets.

Intersec 2023 is an important landmark for Zenitel Group as it is one of the largest Safety & Security Exhibitions within EMEA region with a very high-quality visitors.  It is a great occasion to show our latest innovations. And it is also a great opportunity to meet all our technology partners who we seamlessly integrate: Advancis, AMAG, Eagle Eye Networks, Gallagher, Genetec, Honeywell, LenelS2, Milestone, ….and similar systems.

Then on top, Intersec is a very good arena to share our local news. This year we’re pleased to announce that Chenguttuvan Tamilarasan, our Zenitel Middle East General Manager, has been appointed as general manager of ASL Middle East. This news follows our ASL acquisition a few months ago: we are using the synergies between teams in the Middle East and therefore this will be reflected on our stand where visitors can meet ASL’s team as well as Zenitel’s and discover the complementarity of both PA/VA and Intercom products demoed: they will, with no doubt “hear the difference”.

Why is the Middle East a key area for your business?

Middle East is a very fast-growing market with a great appreciation of new technologies and many innovative projects. Therefore, it is a very interesting market for Zenitel who is always at the forefront of the Intelligent Audio technology and integrations. We have been in the area for many years, both as Zenitel and ASL and we are continuously growing as a business and Middle east is a very important source of Zenitel Group’s growth within the EMEA region.

Where do you expect the key growth areas to be in your sector?

In many facilities, audio and communication technologies are not always leveraged to their full potential, but they should be. Video surveillance has been embraced as an essential element of a physical security solution. However, surveillance footage is often recorded without sound, even though some security cameras can capture it.  Access control is an additional essential component, as it can either allow or deny access, but it too, is limiting. Both technologies are about monitoring and control, and they do not give users the ability to effectively understand the situation and communicate with people before, during, and after an incident. Intelligent Audio communications that are incorporated with video and access control give security teams a complete solution. It’s like adding “ears” to your “eyes” in a situation. We are excited for all users to Hear the difference of Zenitel’s intelligent communication solutions that allow people to hear, be heard, and be understood in every situation.

Is there anything else you believe our readers should know about you and this sector?

In today’s ever-changing and complicated risk environment, the importance of high-quality, clear audio cannot be understated. It is meaningless to install a security communication system if you cannot hear or be understood. It’s time for all users to embrace a solution that provides audio and voice technology and that allows people to hear, be heard, and be understood in every situation.